Why this blog?

Being the number one airline in India, one would expect Jet Airways to offer a pleasant flying experience. But I have been extremely disappointed to note that it is quite the opposite. I have been flying Jet Airways for the past two years, and due to my frequent travels, I am a Platinum member - the highest level you can reach in their frequent flyer program. In spite of being a "valuable" customer that has given them a lot of business, what I get in return is crappy service. I have tried complaining to their management - more than once, but all I got were replies that amounted to something like "this is how we are, sorry you don't like it. Take it or leave it". So, I thought I'd share my experiences in this blog, and help other souls like me. Let's see where it goes...