Sunday, August 16, 2009
tele-checkin goofup
The sad service levels of Jet airways continues... Here is one more such experience: I had called Jet for tele-checkin, and requested a window seat. Since they offered only a non-reclining in the front of the aircraft, I told the agent to give me something way back, so that I could get in and out of the aircraft easily from the rear entrance. She assigned 30F to me, confirming that it is a reclining seat. However, to my horror, I found that the seat assigned was, indeed a non-reclining seat in the last row! I begged the attendants in the aircraft, but they won't do anything!
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Jet Airways sucks, Jet Airways is a racist airline, Jet Airways is an airline Bigot!
Jet Airways is one of the racist airlines in the world.
I was delayed for 3 hours, even when I was early. And after the delay, guess what? They said that they needed to be furnished with supporting documents. Supporting documents that no other passengers have to provide, but myself. Then even when those so-called "supporting documents" are produced and showed to them, they refused to give me my boarding pass, based on the bag I was carrying (I was not using one of those "trolley bags" that people generally bring for holidays). Based on this they thought that I'm some kind of poor chap trying to stray off to another country. That was what they said. This is discrimination!
Furthermore, they vigorously denied me the boarding pass, only after I have confronted them with the fact that I have a beard, therefore a muslim. This is again discrimination!
It's not that the proof was not there. It was there. I showed them. But they denied. I can only think that this is obviously a biased attitude, based on pure discrimination, not facts. They won't even accept tangible proof.
I as a muslim, am disgusted by these unfair treatment based on my religious belief.
Truly Jet Airways ought to be ashamed of their racism, and religious discrimination.
NOW WHERE IS MY REFUND!
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